היי חברים לפני שבועים העברתי כמו כל חודש סכום מסויים במקרה הזה 14 אלף לחשבון שלי בib והכסף עד כה לא הגיע. שלחתי לשירות לקוחות הודעה ולטענתם הם ראו את העברה ופשוט צריכים הוכחה ממני שהכסף אכן משוייך אלי.צילמתי להם את התמונה שבה שלחתי באתר לאומי את הסכום עם הפרטי העברה שלהם וזה אינו מספיק ולא ממש הבנתי איך אני מוצא את מה שהם צריכים לזיהוי.
We have received an unidentified deposit (missing the Interactive Brokers account number, the Interactive Brokers account name or the Interactive Brokers username) that we believe may be intended for your Interactive Brokers account U****911. In order to properly match this deposit into your Interactive Brokers account, please provide proof of payment. We require a copy of the deposit slip, bank statement or the receipt of deposit which should include your bank account ID.
You may reply and attach this information to this ticket or fax to 1-203-618-5733; Attn: Interactive Brokers IBCD Dept. and provide your Interactive Brokers account number.
If you haven't already done so, you must also submit a deposit notification with your bank account included in order to deposit the funds to your account. To complete a deposit notification, visit the Transfer Funds screen, select the appropriate method of deposit and follow the prompts.
If we do not receive proof of payment with a bank account number provided we will be forced to return the funds for your protection. The return of funds process can be lengthy as it is a manual process.
If you have any questions or concerns, please contact our Customer Service Dept.
Regards,
Funds & Banking
Interactive Brokers Client Services
אשמח לעזרה
We have received an unidentified deposit (missing the Interactive Brokers account number, the Interactive Brokers account name or the Interactive Brokers username) that we believe may be intended for your Interactive Brokers account U****911. In order to properly match this deposit into your Interactive Brokers account, please provide proof of payment. We require a copy of the deposit slip, bank statement or the receipt of deposit which should include your bank account ID.
You may reply and attach this information to this ticket or fax to 1-203-618-5733; Attn: Interactive Brokers IBCD Dept. and provide your Interactive Brokers account number.
If you haven't already done so, you must also submit a deposit notification with your bank account included in order to deposit the funds to your account. To complete a deposit notification, visit the Transfer Funds screen, select the appropriate method of deposit and follow the prompts.
If we do not receive proof of payment with a bank account number provided we will be forced to return the funds for your protection. The return of funds process can be lengthy as it is a manual process.
If you have any questions or concerns, please contact our Customer Service Dept.
Regards,
Funds & Banking
Interactive Brokers Client Services
אשמח לעזרה
